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  • My review is way too late for the business. As usual, I intend to review right away and here I am, two years of regular business with Gene's and I'm trying catch up. As with most of the other reviews, I went to Gene's with an issue that had my (above average) self-help mechanical abilities stumped. My late model F-150 was telling me I had one issue and it turned out that the computer wasn't playing well through the troubleshooting. I went to Yelp and found Gene's excellent reviews. Something I've never done, use a mechanic.... It took a few days to get to the root of the problem. Gene found a bad fuel injector. He used genuine ford parts and got me back up and going. I was expecting a $700 tab and it was just over half of that. I've always done my own mechanical work when a warrantee doesn't take care of it for me ( tune-ups, brake jobs, steering parts, lift kits installs, belt changes, A/C repairs, etc...). My wife hates having to deal with car stuff. It always results in upselling, services and parts that we don't need, and me asking why she just didn't you just say "no thanks". Well, I was deployed with the military when my wife's 4-runner had a slight grinding noise (brakes). I asked her to just call Gene's and get it in. And just like the other reviews stated, Gene's took a look at the vehicle and quoted a price for the rear brakes (resurface the rotors, pads, shop supplies, etc) and it wasn't more than a few hundred bucks. No upsell. She dropped it off on her way to work and picked it up on her way home. If I had anything bad or negative, I would have put it here. But I just can't seem to think of anything. Seriously, nothing! Gene's is the only place I have worked with that I know I could send my wife or my teenage daughter to get treated fairly to get our vehicles serviced. Thank you to everyone at Gene's that has helped build this trust. You're doing it right...
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