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| - I've been debating for a long time on whether or not it's appropriate for me to write a review.
Full disclosure - my family has been close to the Combs' for decades - and it has gone well beyond the mechanic/customer relationship. So - while my review is completely honest based on my experience - I can't seperate professional feelings from personal feelings. Please take that for what it's worth.
My dad started taking his car and his work trucks to the old Combs location at Scottsdale Rd and Shea. Based on the relationship he built with the people there, he and my mom were invited to not only the groundbreaking at the current Adobe Dr. location, but attended the wedding of Eric, the GM. (Side note - before getting married, my dad hoped I would end up dating Eric - I only share this because it speaks to his honesty, integrity and work ethic. If this is the type of man a father WANTS to see his daughter with, you know he's the type of man you can trust!)
By the time I went to work with my dad, all services had been moved to the new location. And it was a given that the fleet of work trucks, as well as both my parents cars and my car would get all service and repairs with them.
They are not cheap, but they are HONEST. Always! Honest, even when it costs them money. They aren't out to con you into services you don't need - they want to develop a relationship and take care of all your vehicles for as long as you own them. They don't need to make a fast buck today, beause they are building the trust that you won't want to let anyone else under your hood.
I could go on for days with specific anecdotes relating to the honesty, integrity and good business practices they've displayed through the years - as well as the good humor and warmth of everyone I've encountered - but the other reviewers have done a good job of that.
Instead - I will tell you about a phone call I made today. I called Combs', and got Leo on the phone. While I did have a car related question to ask him - I was thrilled to have the excuse to call, and promised to bake cookies to bring in to the shop. That's right. My experience with Combs' Auto is SO good that I am baking and delivering cookies - and there's nothing wrong with my car!
Of all the businesses in this town, this is the one I feel 100% comfortable sending people to for any auto repair need. It's the one I know I will be thanked for instead of cursed.
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