Three weeks ago we had Freedom Movers move our furniture to a new home. Because I had several heavy pieces Jim, the owner, came out and saw what needed to be moved in advance. He assured me that he and another man could do it. I had my doubts because Jim isn't a very tall man. I paid for three men hoping this would help when moving the heaviest pieces. Two of my heavy pieces were still damaged. Jim has insurance to cover repairs, but the insurance agent is located in Georgia and not at all familiar with furniture repair men in Arizona. I'm still waiting for the agent to call me back with someone to do the repairs. I think I'm going to have to find someone myself and call the agent to verify that they will pay for it.