Kevin, the owner was so professional. He took me back to the garage bay and introduced me to the gentleman who was servicing my Mercedes c63 AMG, and after my oil was changed, he took the time to personally go over anything that he felt might be of future concern. You just don't get that kind of service at a dealership's service department. From start to finish, it was an absolutely amazing experience today. This is my new go to spot to service my baby!