You get one star when 5 people are done eating before the 6 th person gets their blt sandwich. Was told some story about the bacon taking a long time to cook. I could have gone back and made the sandwich myself in the 3 times the waitress came over and apologized. The only thing offered was a free desert and some money off the bill. We had 3 separate bills. Taking 20% off of a 16 dollar bill is unacceptable. Meal should have been free. I have a choice when I go out to eat and that is the last time I will be in your restaurant. I only write reviews when I am disappointed in a restaurant which is pretty rare. Probably why I've only written 6 reviews.