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| - Most unimpressed and through with this restaurant, this site needs to allow zero stars. Had a gift certificate and with the novelty valentines heart shaped pizzas you can't go wrong right - wrong, sorrily wrong! Walked in and 5 girls were behind the hostess desk and we had to wait several minutes for 1 of them to acknowledge our presence. We were seated at a booth which was really nice and the restaurant seemed dark and needed a little more lighting and this was at 4 in the afternoon, the restaurant was steady, not quiet and not busy either. We were seated at our table and barely opened our menus and the waitress comes by to take our order - seriously - you take your time acknowledging us coming in the front door but want us to know what we want to eat when we've merely opened the menu!? We ordered our drinks and mine tasted like soda water not 7up, I sent it back and settled for water. The girl came back 2 minutes later and asked us what we wanted to order, we had barely found the page in the menu for the pizza selection and their selection isn't half what it was a few years back. Then she comes back 2 minutes later and asks us again at least by this time we had decided on the appetizer and decide to go with the bacon wrapped steak skewers. It comes to our table 2 minutes later, that sure was fast. So I select 1 and cut it open - OMFG! Not only was it medium or rare it was Blue Rare and the bacon was entirely Raw! So that girl takes it back to get it cooked properly. 2 minutes later we have the shift supervisor at our table apologizing saying it was undercooked, ya think!!!??? this was not medium steak people this was Blue Rare!!!! Yuuuuccccckkkkk!!! Afraid to eat any more meat here we decide to split a salad instead, you can't possibly go wrong with a simple salad can you. 2 minutes later our salad comes and it was alright. Then our pizza came in the middle of eating our salads and didn't even remotely resemble a heart, it just looked like a piece was removed from the centre top. She brought our plates out for the pizza just before the pizza arrived and all the plates on our table looked so or out and old and stained and chipped and in addition 1 of them was dirty!! The server wasn't busy, was bugging us every 2 minute and can't check to see if a plate is dirty or clean before placing it in front of a customer about to eat off of it!!!??? We ate half the pizza and decided to take the rest home, so the girl brings up a box to box it up ourselves and then the side dipping sauce I wanted to take home as well and had to ask for a container for that as well and she brought it, but by this time had no utensils at our table to scoop the dipping sauce into the container and she had to then get that for us as well. Seriously?! During the course of our meal our server was at our table every 2 minutes wanting to top up my water, no thank you! I don't want a server at my table every 2 bloody minutes!! I used to eat here regularly but the menu selection and service has gone so down hill I'm not going back, I'll sooner sell a free gift card to someone else than eat here again, I'm through!
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