Theresa is the BEST!! Just had my hair trimmed and re-framed my face and I have to say she just did an amazing job!! She was very personable and easy to chat with, which to some is important! She did my bangs how I had asked and when she was done and asked if I was happy; I let her know of course I was but asked if she could frame the alternate side in a different way. She did this and didn't mind at all that I had asked for something 'out of the box' so-to-speak! In the past at other places I've had rough experiences with asking for one thing and getting another; not here when your with Theresa! Glad I found this place and her for future trims!!