This had to be one of the worst experiences I've had at a restaurant. If I could leave negative stars I would! We came here because there's really not too many choices in Mountains Edge and saw that there was a Groupon available. The location is obscure and kind of hidden. We walked in and it was pretty empty, there could only be a few reasons why. Too late? Nope, it was 7:30pm. Poor location? Yes. Competition? Noooo. Bad food and service? Hope not. Unfortunately bad food and service were the main culprits.
We were greeted quickly, but being one of only 3 tables I would hope so. The menu was pretty sparse. My husband ordered the "Tuesday" special and I opted for the Ham Steak with mashed potatoes. It came with Cream of Turkey soup, which was by far the only edible thing I had. The soup came out and not even 2 bites later our entire meal came out. Not a good sign! It looked decent so I finished my soup and started in to the meal. I stuck my fork in my mashed potatoes and I felt a "crunch"! I pulled out a big black mystery chunk of something. It was the size of a blueberry. I put it to the side of the plate and quit eating the potatoes. I tried a few bites of the ham steak and it was dry and tasted like it was cooked directly on charcoal. The waitress came by and I showed her the mystery chunk. She looked down, picked it up and squeezed it between her fingers!!! No lie! Who does that??? She looked at it and said I have no idea what that was. Well, that made me feel better! :/ I asked her to just bring me some fries. They were ok. She came with the bill and said she took 10% off for the mashed potatoes. I told her I had a Groupon and she said, well I guess I'll put the 10% back on! This lady had issues. This restaurant had serious issues! We will NOT be back. Worst ever!