The only reason this doesn't get one star is because I've actually been to a WORSE hibachi place and this wasn't it.
However, I want to preface this review by saying that we used to go here for a lot of special occasions and love it. Now? Not so much.
We reserved the back room for a large party. They knew well in advance how many people we would have. At every stage, something was just off. We were there for 30 minutes before drink orders were taken - only to have to wait 20 more minutes for them to come out. The coke machine was out, then they refilled it, then it made bad coke, then it was broken. That was a 30 minute ordeal. One side of the table got orders taken and the other didn't. Then the other side would get drinks and the other wouldn't. They served the soup and salad at the same time which really took away the feel of the staged meal. They ran out of spoons for people's soup. The chef brought their loaded up carts into the room - laden with raw meat - and just left them there for about 10 minutes just hanging out in a hallway. The hibachi itself was way out of order in its prep and so the food wasn't enjoyable. The checks took SO long to come and our service was SO poor that we didn't even know if they wanted our money. We stuck around and paid, but it sucked to have that forced gratuity on there when the whole thing was a sh!t show.