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| - I came in a few months back to after purchasing a used mountain bike. Not knowing too much about bikes at the time, i inquired about a basic "once over" on my bike. Matt said he'd do a full tune-up for $45. Every other bike shop quoted at least $80 for the same service. Sure they offer tune-ups in the $40 price range, but it is just basically adjusting the derailers and brakes and a whole lot of "checking" things. He did all that plus changed the cables and and housing and cleaned things up. The tire also had a flat and, since he could not fix it, he replaced the tube at 25% off. I got a new chain for the same price as the big internet sites and he slapped it on for free too. Check with other bike shops, go ahead, it's at least a $10 service. In fact, every new component I've bought from Matt came with free installation, this includes tubes and a freewheel. The guy i bought the bike from had swapped out the original 8 speed freewheel for a 7 speed so I had this phantom shift which was very annoying. He did not have a new 8 speed in stock but he ordered one for me. In the meantime he adjusted my shifting so that it essentially eliminated the 8th gear and, bam, no more ghost shift! This was free, by the way, and it was all at closing time. He's there to help.
I've got a new bike multi-tool, cycling shorts, chain lube, toe clips, seat bag and other accessories at fair prices, all new too. As far as used items, he gave me a great deal on a Camelbak and instructed me on the proper way to clean and sanitizeit. Much better than spending $60 plus on a new one.
Seriously, the guy is not in the business of nickel and diming you to death. Cycling is already expensive enough without being charged for every little thing. Check the other LBS's around. They charge $5 for a grip installation. Are you kidding me?? That's like somebody charging you $5 to toast your Pop Tart for you. Look, it's a consignment store that sells a wide array of products for everything outdoor. It is not a true bike shop given the fact that he does not sell new bikes so don't go there looking for a 2014 Fuji or anything like that, but that was not his intention. But he does offer outstanding service and he'll answer as many questions as you can ask. I know he has for me. He is a tried and true bike mechanic and I don't see myself going to anybody else to look after my bike.
If you want to get into anything from cycling to camping, he'll help you do it as inexpensive as possible without sacrificing service or knowledge. Try him before you go anywhere else first. You'll be happy you did.
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