My broken Sony digital camera is not expensive, yet the two times I replaced it, I wasn't happy. I decided to see if the Sony could be repaired. I'm very happy with the service from C.R.I.S. They listened to my explanation, wrote a report/receipt and promised to call soon with an estimate. The estimate was less than each of the two cameras I purchased, so I went for it. My camera is back now, good as new. A great investment! I'm VERY happy with C.R.I.S.