Nick and Stacey are great guys to work with. I recently brought in my 2003 Malden Holly Keyser in so I could have replacement Sperzel tuners installed. They did a great job, and Stacey even plugged and colored the previous tuners' screw holes so that it would look more natural. Many people would not bother to do that (since no one usually spends much time looking at the back of a headstock), so that was a nice touch and shows their attention to detail. He also did some minor tweaking to the truss rod and now this guitar plays effortlessly and in tune all across the fingerboard. I have several other axes that need some TLC, and I will definitely be bringing them back to NC Guitar Works. Highly recommended !