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  • I've been here a couple times and time and time again I've been let down. They have a decent selection but the staff can be very rude to the point that it would be bullying.. The first couple of times I didn't mind dealing with it. I was dealing with the owner and his intentions were genuine and he only told you what he knew. The third time I went, a staff member named "Bruno Mastantuono" crossed the line. I was a bike mechanic through highschool and I knew what I needed was a quick adjustment of the gears and a new pair of brake pads. I just moved out here and I don't have the tools here yet. He told me I had to replace my crank, chain and hub. I told tried to explain to him that no that is not the case. He rebutted by saying he's been doing this for 32 years and rudely began hurling insults my way. He continuously cut me off while speaking as well. I decided I would only take the brake pads as I can suck up sticking to one gear. I asked him for a pair brake pads (MX2) and he says I have to take them off so he knows which is which.... for those of you who don't know, disk brakes write the type of pads they take on the outside of the lever. This is very standardized and most hobby cyclists know these as well. Anyways, I really needed the pads as mine were bare. So I took off the front wheel and he mocked me and continued to tell me that MX2 was not a thing and that I was "stupid" whileI was trying to remove the pad. Fortunately a mechanic came out and rolled his eyes and passed me the brake pads. He didn't seem too pleased with Bruno either. Anyways I have to say I have never been bullied by a salesman and he clearly knew nothing about bicycles. I ended up at a shop down the street later that night.
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