I am so grateful that this is down the street from me. My dog has Panis Keratitis and has to be on 2 different drops every day long term. She always gets nervous when she sees a specialist because they have to run diagnostics on her to make sure her condition is stabilized. Dr. Norman and The staff were so warm and friendly towards her that after a few minutes she started relaxing and actually sat down. My dog was able to skip a diagnostic test because the vet said she really didn't need to do it. I appreciated that because specialists aren't inexpensive so It's nice to come into an office feeling that your dog is in the best hands- I recommend coming here. Yes, the hours are a little limited but it's worth it. It's nice to see a friendly and honest place of business.