Let me start off by saying the wings are very good to me. I typically only get lemon pepper but they're always good and extra crispy! HOWEVER the customer service is terrible (front desk blonde girl). So I called and ordered a veggie burger. First off I ask for my tomatoes on the side. She proceeds to say "well the tomato won't even be touching the bread but okay" the "but okay" is rude and sarcastic and how am I supposed to know how you lay your toppings on the sandwich ?!?! I order the food pick it up go home and try to eat the food. The veggie burger was burnt to a crisp tasted like burnt charcoal. DISGUSTING!! I call in and the lady (blonde chick) is super rude doesn't apologize at all or offer any alternatives. I had something to do afterwards so I couldn't go back to get a new one made and ANYWAYS why did I get a burnt one in the first place?!?! Def not going back get better customer service!!!!!