This store is all about the upsell. Don't go here.
I preordered a S8+ and brought it in to activate.
I had called before and was told no wait. It took me about 5 mins get there and all of a sudden I'm told 1hr wait. You have to physically sit and wait in store, in my case stand and wander since seating is limited.Not allowed to wait in car or outside or you will be passed up. Finally my turn comes around. I tell the associate I need to activate and transfer everything over. She said ok and started the process. During this time, she is trying to upsell me charger,cases,screen protectors. I let her know I already I had already picked out 2 cases but she kept insisting on using there bundle deal. I didn't need anything else since I already pre purchased from online.
She seemed frustrated and was finished in about 10 mins. I said you did that fast, you transferred everything already. .
She said oh no ,just activated phone and did contacts. She said I would have to do the rest myself.
I explained that I just activated another phone the previous day at another store and everything was transferred for me. She replied back rudely, ha not here. I said really, you can't or wont. I know you have the means to do it.
She just said, well your phones is activated and ready to use. Unless you need to purchase anything else, your done.
I used to like this store since its a full Verizon store and not just a satellite store. It's big and has plenty of workers.
Now I'm never going back here .
SO DISSAPOINTED