We're so done with this place.
Years ago Gordon's was such a great place to go for lunch when there was a fun festival on Mill Ave, or for dinner when you and your friends were going out for some fun. Now Gordon's is a place full of constant disappointments.
A couple months ago we went to the Gordon's in San Tan Village and we were served cold, tasteless food. A month later we decided to give them another try and it happened again. This time I wrote to Gordon's telling them of our unsatisfactory visits, and they were very courteous and mailed us gift cards while encouraging us to give them another try.
Today we visited the Mill Ave location and regardless that the food was free because of the gift cards I wished we hadn't gone. We sat in the self seating area near the bar. Our server was very standoffish and you could tell he didn't want to be there at all. He brought us our soda's and took our order but he didn't bother to ask how we wanted our burgers cooked, nor did he ask which option we wanted for our sides. While waiting for our food I noticed both of our glasses were dirty and had old food remnants in them!! I grabbed another server who was walking by and told her. She apologized and took the glasses. A few minutes later she brought our new sodas over and said, "Well we serve lemons and strawberries in our glasses from the lemonades but they were sterilized so the food pieces in them were clean so it's okay." Are you effing kidding me!? Finally the food came and just like the San Tan Village location the food was cold, and absolutely tasteless. We finished our meal gave the gift cards to the server and left.
Seriously, if you're looking for a fabulous burger, great beer, excellent service and an a fun atmosphere please try San Tan Brewery which is in Chandler off of Arizona Ave and Chandler Blvd in the old town area. You won't be disappointed! As my dad would say, they could sell their burgers in India they're so good. http://www.santanbrewing.com
Or if you're near Tempe and okay with fighting for parking try Four Peak's Brewery, they're also fantastic. http://www.fourpeaks.com/