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| - I was so looking forward to breakfast here. What a disappointment.
The food is the only thing that rates any stars at all. Good ingredients cannot be completely ruined by incompetent service.
The space is nice, but crowded and loud. The counter staff were indifferent. After being waved over to an open register, the fellow behind the counter took one order, then wandered off, leaving the rest of us to get back in line at the other register to order.
You are given a number (or not) and left to find your own table, scrounge up your own silverware, and wait for your food to be delivered. Except that the napkins are at a completely different station than the silver, they were out of forks, and most of the tables were completely filthy. I watched a busboy randomly swipe the top of a table, sweeping crumbs onto the benches and chairs, then leave an empty drink bottle on the table before wandering listlessly off.
Beverages are (apparently) serve yourself, although they didn't bother to say that when I ordered. I stood at the counter, waiting for iced tea, only to turn around and see that I was expected to get it myself.
If they happen to "run out of numbers", then they input your name with your order. Nothing irritates me more than to have my name shouted across a restaurant. Better yet, the waiters wander from table to table looking for their customers.... "Lisa? Is there a Lisa here?" while your food cools. Inexcusable.
The only bright point: the croque madame was tasty. Delicious bread, ham, and a perfectly fried egg. But the meager smear of bechamel and a thin slice of cheese were underwhelming. However, the "side of fruit" made me angry: a tiny metal creamer with 1 blackberry, a few slices of strawberry, and 2 chunks of green apple. Insulting.
Fast casual, order at the counter works well when tables are clean and set, and the food delivery is speedy and efficient. Unfortunately this place needs some work in order to make it worth your time.
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