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  • We decided to try out Lo-Lo's last night. Got there around 5:15- there was a 45 minute wait so we sat at the bar out on the patio instead of waiting for a table. We were facing the kitchen door. The minute we sat down, the couple at the bar stools next to us ordered their dinner. They didn't receive their food for a good hour and a half. They only ordered fried green beans and a waffle with chicken. When they finally did receive their food they didn't get it all at once- they called the manager over to complain and he basically told them, we have only been open for a week, we are training our staff, and basically TOUGH LUCK. He actually said, "I hope you will come back, but if you don't like it, don't come back." We should have gotten a clue then but we had ordered our food around 10 minutes earlier. We started paying attention to the door to the kitchen. There was a lot of server foot traffic but no food was coming out the door! We also started paying attention to the servers at tables around us and they all had the same line- I am sorry, we have only been open a week- it will be another 15 or 20 minutes for your order. Our food was finally delivered about 90 minutes after we ordered- one order was a waffle with 2 chicken thighs and the other was The Backwoods- chicken gizzards with rice and gravy. The Backwoods was stone cold, as was the waffle. Luckily, they serve their syrup warm. I satirically asked our waitress to see if they couldn't at least stick the Backwoods in the microwave so I could it at least have it warm. She ran it back to the kitchen and in 2 minutes back it came.... the same dish, straight from the microwave. Ugh. The 2 chicken thighs were big, and were mostly chicken ribs. They had virtually no meat on them- all bone. Overall, a huge disappointment. Our server (the bartender) did the best she could with what little she had to work with. If you are looking for a nice meal in downtown Gilbert this should be your last choice.
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