Place opens at 8am on Sundays. I arrived 10 minutes early. About 15 people were waiting outside. They let us in a little early. You fill out a little half page information form and when it's your turn you give them the form and show your coupon if you have one and pay. They don't provide a receipt, but they tell you that you are all set and put your little form to the side.
Then you go to the back which looks like a small employee dining room. They have folding tables and cheap molded plastic chairs in the back waiting area. The front reception is much nicer than the back but it is all clean and smells good. You then wait for your name to be called.
I ended up waiting a little over an hour. Seems like you show up before they open and wait outside or come later and wait inside. Kind of reminds me of giving plasma in that way.
Jose my therapist asked me what kind of massage I wanted, any medical issues, type of work I do. Told me ny areas thqt I left clothes on would not be massaged. So keep socks on if you don't want your feet massaged for example.
The massage area was dimly lit with lots of white curtians closing off all the areas. There was some soft flute music on. Each massage area was a good size. Jose made up the massage table with the fresh sheets he had in his arms. When he was done making the bed he stepped out. I undressed fully, as I wanted a fully body massage including my hips, and got in between the top and bottom sheet as instructed.
The massage started soft and got more firm. Jose checked for my comfort with the pressure from time to time and gave me brief instructions when needed, always whispering.
The massage was great and made my back and neck feel better which was why I came in. I could tell he was following things he had been taught because of the way he massaged and used the cover sheet was very purposefully and confident.
Only down sides of this place I can see are you have to wait sometimes and you get the therapist who is up next instead of the same person evertime. I like the price and the service though so I will be back and recommend them.