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  • One word to describe our experience at Kona Grill: horrendous. First off, we were left waiting at the host stand for around five minutes before anyone even looked our way. Once seated, our waitress walked by us without any sign of acknowledgment. She walked by a second time and asked if we wanted menus. Well yeah that's kind of the expectation when you come to a restaurant. She seemed annoyed with us from the moment we sat down. But the main issue occurred when spotted a strange pink coloring in the cream cheese of our Philadelphia rolls. It very closely resembled the pink mold that commonly forms on cream cheese. When we told our waitress about this, she did say she would get us a new order if we "didn't feel comfortable" with the order, but completely dismissed the possibility of it being mold and spoke in an extremely condescending tone the entire time. I tried to tell her that I had gotten moldy cream cheese from the store exactly like it but was told that it was "completely different". And once she brought the new order out, she deemed it necessary to pull out her phone and show us a picture of how Philadelphia rolls were prepared, just so we "could fully understand". Bottom line: rude waitress+gross food=avoid this place.
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