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| - Came here for brunch around 11am on a Sunday morning after a lovely visit to the Desert Botanical Garden.
In a nutshell..
-complimentary valet is offered
-the decor was nice
-the food was ok
-the service was indifferent with no sense of urgency
Read on for details...
-DECOR: I can't quite put my finger on the style, but with the wicker seats we sat in, the plantation shutter windows; and open air vibe especially with the outdoor patio I just felt like we somewhere tropical like Hawaii rather than in Arizona.
-FOOD: We ordered the DEVILED EGGS as an appetizer. The eggs arrived on a cute wooden board, each nestled in its own crevice. The extra ingredients used to dress up the deviled eggs were chives, bacon, and a bit of cayenne for heat. The deviled eggs were yummy!
For our entrees, my friend had the SHORT RIB TACOS with a side of a kale and quinoa salad; guac; slasa; and made-to-order corn tortillos. I ordered the FRENCH DIP with fries. We placed our order with our server. After waiting for quite awhile for our food, our server finally brought it out to us. My friend's tacos were yummy, especially the made-to-order corn tortillas. However my french dip was nothing to rave about. Our server must've been dancing while carrying my plate because the au jus sloshed onto my fries making them extra soggy AND the fries that missed the au jus bath were still limp because they weren't fully cooked -_- The french bread wasn't fresh. Ieft my limp, soggy fries and huge chunks of stale bread on my plate.
-SERVICE: Me and my friend were busy chatting while waiting for our food but after awhile we noticed we had been waiting a bit longer than usual for our tacos and sandwich. I also noticed other customers in our section, who had been seated and ordered before us, still had not received their food. One of the managers came out to talk to a few tables and appeared to apologize for the delay. At this point our server was hardly to be seen and not once approached us to explain for the long wait.
I flagged her down to ask how much longer our food would be. She clearly acted surprised as if we had just placed our order with her a second ago. She curtly replied "it'll be out soon, your order is at the top of the list." We sat waiting for another 15 min before our orders finally came -_- By this time there had to have been about a 30+ minute wait between the time we placed our entree orders to the time our food actually got to our table. My friend's tacos came with 3 small corn tortillas and when she asked our server for more, our server acted as if that was the most unreasonable request. She eventually brought a stack of 10 tortillas and plopped down on our table. I was like WTF, why not give more upfront that way we could have avoided her rude and ungracious attitude?
I was very disappointed in my 1st visit here, both in my choice of dish and in the service.
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