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  • I really want to like this place as the decor is kind of fun, the service is generally good -- if not better -- and the atmosphere is pleasant enough. However, it's the food that keeps a restaurant in my good graces, and Red Robin just keeps falling short of the mark. The fries may be bottomless, but the portion so small and so covered in Red Robin seasoning that adds nothing. The burgers, which they pride themselves on are, to me, really kind of bland. The bacon on any burger lacks flavor. On my last visit I had a grilled chicken sandwich. It was as rubbery and tasteless a piece of poultry as I've ever had. I sent it back. They delivered another sandwich quickly. It was better but still below average. Rubbery chicken (not overcooked) means one of a couple things. 1) Poor quality chicken to begin with. 2) Chicken that was frozen, thawed, then frozen again, 3) microwaved until near done and then put on a grill just to make a few grill marks. Whatever the case was, it was a bad meal and has soured me on the place. Good service and a very contrite and polite manager can't save bad food.
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