| rev:text
| - I've experienced much better. I love food, I just LOVE LOVE LOVE me some food. The food here is... meh. I've been three times, and my general reaction is 2-3 stars at best for each of my visits. Hey, can I get that without the green chilis? No? What about... can I get this with the sauce on the side? No? Can I...? Never mind, she just WALKED AWAY.
After three visits with these folks, I have had a 100% consistent issue with getting seated- and this place actually earned its own tweet (I rarely tweet) because of the consistently snippy, unhelpful, and downright stand-offish response when we try to come spend our $400 there for a group lunch. So... two stars for consistency... that does seem to indicate a "policy" and hooray for you, to be able to maintain such a strict adherence to your policies. I guess.
It's unfortunate that there's one person on our admin staff that just ADORES this disaster of a chain, thus we end up getting dragged here for their annual "work anniversary" lunch celebration. No amount of calling ahead to see what can be done to make things go more smoothly for the staff at Oregano's (why wouldn't you want to know that a party of 15 is on its way?) and I've long since given up on trying to make things go smoothly for our staff. I know you don't take reservations, I'm not trying to break your rules... I'm calling with a head's up to let you know that we have a group coming in 2 days from now. And when I call ahead as they open that day to let them know, and I get the same defensive reaction. Again, not trying to break your rules. Just trying to see what CAN be done- but thank you for the thorough scolding on all of the things that CAN'T be done.
The rule here -*******take note if you're going to be with a group******- is that they WILL NOT SEAT YOU unless every member of your party is there. That last person who stayed behind to lock the door and then caught the red light? No, no, we can't seat the other 14 of you, that last, 15th, person has to be here before you can have your table.
I've experienced this at the Chandler location once, in 2011... as well as the Gilbert location twice (once in 2012 and once in December of 2013).
When I was a kid (oh yes, I went there), there was a place in Phoenix called Ed Debevicks (I believe)... it was a 50's New York diner-style experience, complete with waiters and waitresses that would strive to exceed each other in the ways that they could be outrageously, hilariously, rude. They'd shove you over so they could sit down while they took your order. They'd loudly chew gum and take a sip of your drink. They might call you names, they'd for sure snort and roll their eyes, but at the end of the day it was all a joke. As they were putting on the act, they were covertly on the BALL with your order, with a new drink and refills, with getting your order correct and hot and on your table quickly.
Oreganos? Well... they're rude. Aaaand... that's it.
Good for groups: No
Good when you need to catch a movie: No
Good for work lunch (you have to be done in a reasonable time frame): No
I tried to order Alfredo the Dark with one modification: Nope. Can't do it. Okay, that's fair.
I tried to order the Lady is a Scampi: our server said "It's spicy and we won't take it back if it's too spicy". Well, I like to put sriracha sauce on my pizza, and I order my wings "Hot" wherever I go, but she was so severe, I was worried about dropping $15 and going hungry for the rest of my work day.
I have ordered a Julius Cesar salad with chicken (huge), which was good, but I've had better.
I have ordered the Zany Ziti, and found it unbearably bland. And I do believe pasta and pizza is like sex... even when it isn't the BEST you've ever had... well, I'm not going to complain. But... really, really BLAND. I thought, like some pastas, that it just needed a day to sort of meld the flavors, so I looked forward to having it as a leftover the next day, but it came in a breadbowl, which then rendered it inedible as a leftover the next day.
I've had the thin crust pizza, which was fine. I mean... *straining to say something nice* ...yeah. It was ...fine.
So, kids, as much as I struggle emotionally with leaving a 2-star review... that's been my experience after three visits - and next year for my co-worker's anniversary, I'll wish her well and then probably head up Gilbert Road to Joe's BBQ.
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