Cute place , I'm a fan of their decor ! I flipped through some of their cupcake/ cake design books . I have to say I was impressed ! One day I might just have to order a cake from them. The cupcakes are good , but not fantastic. It has been mentioned in other reviews that they are rather flavorless. I would have to agree but the frosting is what saves them in my opinion. Customer service wise the girls behind the counters are often not friendly. On two separate occasions the girls behind the counter looked pissed off that I was in their presence. Gigi's cupcakes is ok .