My boyfriend and I frequent this location quite often and I would give it a 4 star rating if it weren't for my most recent experience in May. It's great for small groups (2-4 people), but I'd refrain from visiting in large groups.
TLDR: Don't advertise as AYCE if you're going to purposely stop serving us food.
Pros:
- One of the better quality AYCE I've had
- Small portions so you actually have stomach room to taste various dishes (ie. they don't load you up on carbs like a lot of the other AYCE places do when you order entrees- Might I suggest their Ching Mai Noodles?)
- Nice decor
Cons:
- No dessert included in AYCE
- Some menu items listed are not available. I've visited a few times and asked for the stuffed crab shell and tebayaki (grilled wing) and they never have it
- Poor service for large groups
We came as a group of 11 for AYCE for my boyfriend's birthday so obviously we were ordering a lot of food. They give you a two hour dining limit, but after the first hour, the waitress stopped coming by and we would have to wave her over for water refills and ordering. To be fair, she seemed very apologetic. After the order was put in, we waited for 40 minutes before any sashimi or tataki would come out again and even then it was not the full order (other "cheaper" items like the carby dishes would come out very quickly). They also limit the amount of sashimi and tataki you can order at once so if the food doesn't arrive, you don't have time to order more either. Exactly at the two hour mark, the manager? came and told us we had to leave even though a lot of our food (sashimi/tataki) ordered previously had yet to arrive. Many of our friends left not being fully satisfied.
Note: Apparently this has happened previously as well when my friends came in large groups so they were not surprised it happened again. I would also like to mention again that this never happened when I visited in smaller groups and I would probably still revisit.