Every time I go to this Sonic I have a ridiculous wait and because of that I received 2 tokens for two cherry limeades or any other soft drink.....So here I am again today just had a 15 min wait and when they finally got to me I asked if I could substitute one of the tokens for a small slush? And the manager said no! It was for my little 3 year old, I figured it's happy hour and a small slush is cheaper then a med. drink plus the ridiculous 15 min wait, it wouldn't be a problem...... Guess I was wrong! Great management and customer service!!!!!