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http://www.openvoc.eu/poi#funnyReviews
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  • My wife came here for an inpatient operation. I have heard stories about Humber river hospital or HRH and how the care here was questionable. It looks like the stories were half true. Her operation was scheduled on a Thursday at 11am, we arrived at 9 am and checked in to the inpatient area of the hospital. We waited in a very crowded waiting room with limited seating. At 11:15 she was admitted to the operation and we were told it was going to take about 2.5 hours and someone would be out when it was over to let us know how it went. FYI the hospital is very small compared to most in the GTA. The waiting room for operations is actually the front lobby of the hospital. There is a small Tim hortons and a small cafeteria on the lower level (7am-2pm) and there is no WIFI. If you plan to be waiting here for someone..bring a book, knitting, laptop, dvd player, pillow...anything to keep you amused. The closest mall is at Jane and Finch. I waited for my wife for almost 5 hours and finally after getting really worried I walked over to the surgical desk. I was told that she was out over an hour ago and was in recovery. I was a little angry that no person came out to tell us how it went. I wasn't allowed to see her for another 1.5 hours as they were short on beds. I finally saw her as she was being brought up to the inpatient area. We had asked for a private room or semi private, but since beds were in short supply she was put in a ward. I took a walk myself down the halls and saw at least 1 semi private rooms available. After she was transferred to the ward, we had ordered the TV service as she was going to be there till Saturday. We didn't get the service till Friday night. My wife told me about how some of the nurses bedside manner was questionable as her experiences during the night with other patients. The state of the hospital is in flux, as the hospital will be moving to the new location in 10 months. There is only 1 working publicly accessible elevator in the building and sometimes it can take 15 min to get from floor to floor. I have also never seen an hospital with so much equipment and garbage in the hall. I did say our experience was half bad as the emergency ward was totally the opposite of what the inpatient services was. We had to come back the next day and check in through emergency. The experience was amazing..fast service great nurses and doctors. The longest part was waiting for test results. Even though the hospital will only be around for 10 more months, I hope the quality of care for the inpatient side will take some pointers from the great staff at Emergency.
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