I've been here many times. Food is good, pricing is reasonable, customer service has been decent.
But tonight I came at 9:25 pm (you're open until 10:00 pm). I wanted to sit down and grab a quick dinner. Outdoor sign was turned off and all the chairs were up on the tables. It's almost like you don't want people coming in to eat your food after 9.
Message received, loud and clear. I went to 5 Guys, who incidentally, closes at the same time, and their chairs were on the floor.