Had my power turned off because someone I live with didnt pay the bill like they said they would. So I call and it took 25 mins to get "custmer service" on the other end after their automated system dicked me over for 10 mins..Ended up paying $220 and they tell me my power will be turned back on before midnight! I called at 3pm. 3 hours later I call back and it took 15 mins to talk to someone and they were effing rude to me. Other electric companys I've had, once you pay the bill they turn it back on with in 10mins.. What the eff duke. Get your Sh!t together.