I must say that the back of the house staff is good they know and do there job well. My problem is with the front of the house . The receptionist that makes the appointments. I called three times trying to make an appointment. I could not get the day and time that I needed it seems like she wanted to give me the time she wanted and not what I needed so after the third time I went to another prosthetic store they gave me a time that was right for me . So I've been telling all my coworkers about POPs if you go there you have to go when they want you to not when you want to.