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  • I went to the Melt in Mentor, and it made such a great impression that I ate at a different Melt - this one - the next day. If I'd started at this one, I'd have never given the chain another look. The second star is for the guy who took the orders - he was nice enough. Not helpful in the same way the lady who took the orders at the Mentor location was, he just wrote down the orders. Now, for context, the Cleveland Cavs/Indiana Pacers playoff game was on, the teams were tied 3/3 in the series, and there were 2 minutes left in the 4th quarter, so I was a little distracted. Another guy, don't know if he was the manager or just another waiter, said to the order taker, "make sure they pay." He said it loudly, and accompanied it with a death glare. I was more interested in the game and it didn't really register with me until later how rotten that guy had been. Then we got the sandwiches. I got the same TMNT Cowabunga (deep fried pizza rolls, herbed cream cheese, two other kinds of cheese I can't remember, basil pesto and marinara), just like I got at the Mentor location. These guys served the sandwich lukewarm and forgot the cream cheese entirely. The guy I was with said they made his sandwich right, but also failed to get it very warm. The coleslaw that we got with our sandwiches was dry. Two stars for mediocre half-warm food, minus one for the terribly rude individual.
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