What an experience. We walked in tonight to find a very long line and computers down. It looked like things were about to take a turn for the worse. As we walked in with our ridiculous amount of kids, a gentlemen held the door for us. Immediately we were all handed free drinks and apologized to for the wait. I then watched as the man who held the door immediately started bussing tables, checking on computers and talking to guests. He was not in any kind of uniform, and I'm assuming was either the GM, or an area manager.
Once computers were up the line moved quickly. We had coupons and the girl at the register was sweet and accommodating even though it took longer. Our food came out lightning fast and was incredible. Coupons are gone, but we'll be regulars.
Kudos. So impressed.