The good is they are not busy and they polish nails decently enough.
The bad is it isn't as clean as people are saying, there was debris on the floor under the mani station which is gross when you just got a pedi and you can hear the crunch of other people's clipped nails under your feet.
The bad is the constant push to upsale. You want a basic pedi but they will not relent until you spend $40 and for that you get so little. No parrafin, just a crappy short leg massage. I heard every person around me pushed to get the upsell. Your nails won't be shaped consistently across both hands and your cuticles will look even worse.
In a pinch it's okay but you will pay less for a better mani/pedi just about anywhere else.