I had such a great experience at this place that I posted about it on Facebook. No kidding. They educated me and gave me exceptional service and value. I have recommended this store to at least 3 people in 6 months. If you are trying to get a vacuum repaired, or if you need to buy a new vacuum, please do not do anything until you have checked with them and let them educate you on what is your best course of action. You will not be sorry.