I tend to visit this location every once in a while. Generally speaking the service is decent and the food is pretty good.
If yer a veggie I highly recommend the veggie burger along with some onion rings. The veggie burger is a really tasty soy based burger. Many a meat eater has been surprised by the presentation of said veggie burger.
My only complaint is that Craft Burger feels a little expensive for what it is. A normal burger, fries, and drink is over $10 (maybe even as high as $12) and it just doesn't feel like a great value. I don't mind a visit every once and a while, but Craft Burger will never be my regular burger joint...