About: http://data.yelp.com/Review/id/3fZPVCje8AqeDZy9

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About: http://data.yelp.com/Review/id/3fZPVCje8AqeDZy9_yKV2g Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-07-13 00:00:00 (xsd:dateTime)
itemReviewed	MCN Salon
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	7 (xsd:int)
rev:text	Let me first start off that I had a good and bad experience here. I'm from out of town so I got lost going to my appt and called saying I would be 15 min late which they said was fine. When I got to my appt (scheduled for a blowout) Margo asked what style I wanted and I said volume and big curls. She said she couldn't do big curls because it would take too long and she only had 30 min. Because I had arrived late my service was cut short. I was FURIOUS. She went to go check if someone else could do it. So the receptionist came over and said that most clients arrive on time and that Margo could do what she could and I would have to do the rest at home. I went bananas On her because for being such a nice salon they certainly didn't have the customer service to go along with it. And isn't the customer always right?? There was absolutely no type of accommodation from Margo or the receptionist. My husband got his haircut there also ( and my sister in Law got a blowout, so 3 appts were booked) and the got the owner involved, Jim. He was so nice and very accommodating. And I truly appreciated his effort. I don't understand why Margo didn't call him initially? Because the receptionist wasn't management? He told Margo to finish my hair and he could do the rest and he used a curling iron for my entire head! Overall I appreciated Jim turning it around but Margo lacked customer service and the skinny blonde receptionist had an awful attitude. They might need to look at their staffs qualifications...
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Eleni

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