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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • 0 stars if I could!! This company is going to waste your time and not care at all. For the first time I needed a cab and I called them. Initially everything looked fine, the lady on the phone sounded kind and polite, and after getting my name phone number and address she said my taxi would be there in 20 minutes, and to call back if he didn't arrive by then. 20 min passed and no taxi, so I called back to check on the status. A male employee this time answer the phone, and told me the taxi was close by. Another 20 min passed and still no taxi, so after waiting in the street for 40 minutes I decide to call back once more. The guy told me that apparently the taxi driver that was supposed to pick me up had taken another person instead! (despite the fact that they had my information). He didn't sound bothered at all by their mistake (the awful customer service upon the issue was actually the fact that made me more upset). When I expressed my discontent, then he offered to send another cab...that of course would have taken another 20 min (if ever arrived!). Wasting an hour with this kind of service? thanks no thanks. I would never use their company again!
http://www.openvoc.eu/poi#coolReviews
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