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  • UPDATED REVIEW: (marked down to 3 stars). We had such a great experience here during the grand opening that we decided to go back a week later with a friend visiting from out of town. The experience was not as great. Here is the low down: HOST STAFF: Clueless. We made reservations a few days in advance and asked to sit with our server from our first visit. On the night of our dinner we arrived 20 minutes early to see plenty of open tables but the hostess was absolutely clueless on what to do with us. Uh, seat us maybe? We gave her a break and decided to sit in the lounge for a drink while she sorted it out but after 30 minutes (10 minutes after our reservation) we never got approached about our table (except for the wrong name - "Are you Mr. Kluss"?) and so we had to go back up to the stand to find out what was going on with the delay. The hostess seemed like she was making an excuse up (similar to lost homework judging from her age) as to why our table still wasn't ready and so we ended up having to talk to another hostess to get it right. When they finally went to sit us down it wasn't in the servers area we had twice requested (once during our reservation a week before and once when we arrived). When we let her know of the mistake the hostess seating us (a different one) made some rude remark about how 'messed up' things were here and sat us down in the section we requested. Not a good tee-off to a $260 dinner for 3. DINNER: Too slow and with mistakes. The best part of dinner was the demeanor from or original server. She was a real pro and as cool as we remembered the first time but seemed to be hamstrung by the slow kitchen service and a few lapses in attention to detail from there - missing or slow items she had to notice and then retrieve. I'm no stranger to fine dining and a slow pace is nice but It took a good 40 minutes just to get our apps - thats too long. Overall the food was just "okay" for as long as we waited and for the price. I've been much more impressed at half a dozen other steakhouses in town (The Palm @ Caesars, Capital Grill, Ruths Chris's, Del Friscos, Flemings etc). Really surprised too that the cocktails were made so inconsistently (in taste) because how complicated is a cocktail? It was so left to right that we had to keep saying something to the point that the server felt bad enough to finally bring us an extra (right) one for free. SUMMARY: Like the other reviewer our trouble started with the front host staff and unfortunately continued with slow service. As native Las Vegans we like the Cosmo a lot as far as hotels go and may give STK another shot after we've tried the other restaurants at the hotel first. The layout is great, the decor, the music and the overall vibe are solid too but as far as service goes and food that blows you away goes - maybe they just have opening week issues. Caveat emptor.
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