I have brought my 3 cars to be washed here in the last 5 months and even though the wash wasn't great it's pretty much the only place in town I would keep going back. But after today no more. So I come and of course they are always trying to upsell, today's upsell was buy the ultimate was get a free wash next sunday. I said ok. So then when I was at the cashier I asked about it again. After she charged me and took my money she then said the SAME CAR must be back here Sunday to qualify. I asked why wasn't I told that upfront she said sorry I will talk to him. Then she said sorry this is the managers ruling and started to point at a paper on the wall. After this No Thanks you lost a weekly customer.