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  • To put things in perspective we just finished playing 9 holes of golf nearby which took less time than it took to eat once we were seated. We arrived at 11am on a Monday and were seated very quickly, then it all went downhill from there. We weren't even greated by anyone for 15-20 minutes before we flagged somebody down who went to find us a server. Yes, 20 minutes just to order our drinks and we threw our food order in as well as we had known for a while what we wanted. During this time I couldn't help notice that every table on either side of us had a different server which seemed to indicate they didn't have an area just specific table assigned at random with nobody really sure who was covering what. Everbody around us (estimate 5 other tables) were equally complaining about the service and another table had to chase down someone to find there server after sitting for about 15 minutes as well. You had to even chase them down to pay your bill. This place didn't seem to understand customer service, througput of getting people in and out to churn more sales and there was no resemblance of management anywhere. Pretty much a free for all. I've had better service in Europe and that's not saying much. 1 hour and 30 minutes from the time we sat down until we were walking out. After sticking it out on the service side to see what the hype was all about I convinced myself I would separate my thoughts between the service and the product. I ordered the LoLo's Chicken and Waffles after all that's what is listed on the sign outside. It did fill me up, but not wanting more. The waffles were extremely dry and tasted like they just came out of the box. No flavor or life to them at all. The chicken was warm and edible but very dry and without any seasoning. Both items had about as much flavor and life to them as you might find served at a senior care home. To sum it up the service and quality missed the mark big time, won't be back.
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