This was the absolute WORST service I have ever encountered. We waited 15 minutes for water...and each refill of our drinks was just as slow. To make it worse, it was that slow and there was only a handful of people in the place and plenty of servers. Maybe if our waitress wasn't busy chatting with other servers at the bar pretty much the entire time we were there we could have had a hot meal instead of a lukewarm one with nothing to drink! The food was just mediocre at best. Do not waste your time or your money (a little overpriced for the crappy food and service)...there are plenty of other good restaurants at Town Square.