About: http://data.yelp.com/Review/id/3NmHnfL0toHC15Fak1uTOQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Located conveniently across from the convention center and minutes from the strip. The layout of this facility is very nice, The rooms are perfect for no more than 3 guests and the maid service was prompt and friendly however...the young lady "Amber" working the reception desk was majorly lacking customer service skills. The front desk is the first impression made on a guest and she definitely left a bad one on our group. We were greeted by Amber and gave her our name for our reservation of 2 rooms She told us we did not have a room there. While trying to contact our group whose flight had not yet landed to get the reservation confirmation, Amber did not offer to sell us an available room, or to check her system under a different name, she did not intend to go the extra step to help us and by her body language I would assume she could have cared less. Amber rudely answered the phone several times during our check in completely ignoring us, it was like she was irritated to be helping us! Once we figured out the room situation and how to get to our room (building 9 which was located in the very back of the grounds) we acclimated ourselves to the area and relaxed at the pool which was clean and relaxing I did not really like the pools location or the fact that the towel bins were empty on two occasions of our pool days. Day 2: a few of us attended the free continental breakfast, although it was almost over, the staff was literally pulling the chaffing dishes out from under our hands as we tried to make a plate!! I could not believe it especially when I saw them in the back making plates for themselves. Day 4: we requested a later check out time due to a convention we were attending. Once back at the rooms we were rushing to get our belongings and get to the airport, we were not informed that our room keys would deactivate at 12 noon and that we would need to come by the desk for new ones. Not able to enter the rooms we called to once again be greeted by Amber who maintained her lack of customer service skills at which time she told "US" to come get new key cards not offering to have them delivered by staff, once I mentioned it to her she agreed but I assume she never set this up, after 5 minutes of waiting we found it faster to go get them ourselves. Although the facility is nice I would not book here again.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 132 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software