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| - Whenever I travel, I try my best to pick up a little gift for my special someone back home. To make this happen, I starve myself and only eat one a meal a day with my "meal per diem." I then use the rest of my per diem to purchase a decent gift for La Novia. Hey, no one ever said love was easy.
My Blackberry Yelp App let me know that this classy little store was within walking distance of my hotel. I figured this was my best for a quick gift before my cleint meeting. Sadly, my quick gift mission was derailed by a shopper from hell.
While in line with a two pairs of tights and some costume jewelry earrings, I witnessed a lengthy exchange between a super patient store manager and a troublesome Vietnamese woman who spoke limited English.
The woman was there to pick up a dress she purchased from WHBM location somewhere in the Los Angeles area. She did not have a receipt (or any other documentation) for this purchase. The manager did everything he could to acquire sufficient information to give this lady her dress (including calling all of the Southern California stores), but the lady lacked any info other than she bought it in "the LA area" and the salesperson was "some black girl."
I would write out the entire exchange, but it you'd think I was making it up, racist, or both. It was painful to witness. I can never understand how customers think they can just pick something up without documentation. This isn't a local auto shop, lady.
It made my shopping experience less than pleasant. While the girls in the shop were friendly and extremely helpful when helping me select tights and earrings, they didn't know the cash register as well as the manager and they had to wait to properly apply a discount to the tights I was purchasing. Ugh.
Clearly, no retail store is ever prepared for irrational pushy shoppers who fail to bring their receipts when picking up an item, but they need to train the supporting staff better so the manager can try to deal with the situation (and other people can get in and out and onto their important client meeting with a White House Black Market bag in their hand.)
My client meeting went well and they thought it was cute that I bought La Novia a special gift from my classy cuter. They thought it was even cuter when they found out I had just bought a belt at Ross. It made me seem like a great guy. But then again, I am a great guy.
Duh.
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