The food tastes good. Like really really good. Why 3 stars? The service is consistently disappointing. Delivery takes really really long and sometimes its hard to get someone to answer the phone. I know that places get slammed, I know orders can take longer when it is busy however I would prefer to be told that the workload is too much to take my order instead of being told it will be 45-an hour and then wait almost two hours for my food that is delivered ice cold.
Fortunately hummus and the salad are good cold. My chicken and rice still had good flavor but with getting cold the texture was dry.
I refuse to make any employee feel bad, because I know it is tough to know your pissing people off by being behind but seriously, say no to orders when your behind to get caught up and can provide the quality food everyone wants.