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  • Seems to be a theme in Vegas lately. Food is great, service was terrible. Briefly on the food: Started off with the Kobe beef meatball with ricotta. Spectacular. Had the rigatoni sausage bolognese and it was very good also. Nothing on the menu really stood out to me as very interesting, but it all looked great. And while we didn't make it to dessert, we saw some of the options at the tables near us and they looked spectacular. Now on to the service: Had a reservation for 10, seated by 10:30, meh. Our server was friendly, so I'll give him that much. We ordered a bottle of wine which we then were informed they were out of. Ordered a different bottle. When served, our glasses were overfilled and our server didn't leave the cork, both of which are pet peeves. Whatever nbd. Ordered the meatball and were told water and garlic bread would be right out. Water finally arrived when the meatball did but no garlic bread. I reminded our server about the bread and he told me "Oh I'm sorry, it comes fresh so it takes a while." Well, our meatball I assume is made fresh and yet it not only has arrived but has been eaten. So I doubt the problem is that the garlic bread is custom made for us. I hate lame excuses from servers, just say you're sorry and get it. Finally our entree arrives, served by someone else. We eat for a bit and our server comes over to check on how things are. My wife reminds him AGAIN about he garlic bread. He runs off to get it, comes back a little while later, and tells us "He made sure to get it himself for us." Well, thanks so much for going out of your way like that buddy. We finished dinner, dessert menus were dropped off. 10 minutes later he finally comes by again to check and see if we'd like dessert. Easily the longest I've ever waited to be asked if I want dessert or coffee, it seriously felt like an eternity. Anyway, as always in Vegas, there are much better options around, and this isn't one of them.
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