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  • I would rather push my car 20 miles in snow then ever stop at this cobblestone again. I would not even stop to buy a drink or get my car washed. If you have the displeasure of needing a manager or supervisor for anything your out of luck, they don't exist, and the sorry excuse for their so called "managers" are pathetic! Shiloh the so called "manager" at this location won't even give you the time of day if you have a problem. He would not even walk up to the counter, look me in the eyes and take care of the situation, he is a coward and needs to be taught some simple conflict resolution skills. He needs more training and should be more hospitable to the customer you can tell he does not care at all. However, the bright light of this location is Daniel a kindhearted young kid that welcomes each guest as they walk through the doors. He graciously gave me my refund and was so helpful, I would hire this kid in a heartbeat, I hope he takes over Shiloh's position because that kid has true leadership skills. I have always loved cobblestone because of there car washes and there treatment of veterans but train your employees because they have the power to retain customers, and because there was not simple problem resolution I will never EVER return and I have told everyone i know about this horrible treatment!
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