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| - I realize that most people who need a phone usually don't check reviews on Yelp, but for those that do, stay away from this location. These people are trained to tell bald face lies in order to make sales. The reason I say trained is because I've seen a pattern with the employees. I was told in March of 2011 that I should buy a 4G Samsung 1 because 4G would be coming out any day. A year and 1/2 later I dropped the phone and cracked the scree and still on contract I told them I did not want an upgraded Samsung III if they weren't coming out of 4G anytime soon, the the next employee sounded like he was giving me the same sale pitch the first one did, that 4G was coming out, giving me that nudge to spend more money than I wanted to.
Also I was sold a Sprint MIFI and I was told you could go anywhere at anytime and connect to the internet. After about 6 visits to this location for tech support, we end up resetting the thing each time, but if I'm in the field, and since that's required every single time I use it, I might as well just use my phone for internet and save 10-15 minutes. I paid $100 of this Piece of cr..p thing and $37 per month and they flat out refuse to let me out of the contract.
I was being sarcastic when the manager after several tech support visits between my phones and MIFI asked me my name and I told him he should know it by now, and his response was that I should be thankful that at least someone was helping me.
It's damn near a monopoly, but not quite. There's still Verizon and T-Mobile, and god forbid running a business with Cricket, which is a small step down from Sprint.
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