It's our go to burger place. I like the menu with chicken, salad, sweet potato fries options. This puts it above 5 Guys for me. Buy gift cards from Costco to save money. I like the decor and concept. I guess the things keeping it from 4 stars are the subtle things like sometimes burgers come before shakes, there is a cleanliness issue. The place just lacks the right energy vibe. Staff always seem confused. Are they supposed to be taking orders? Making shakes? Serving? Cleaning tables? All of the above? None of the above?