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  • FOR THE SCARBOROUGH LOCATION I went today and shared a chocolate mousse cake with a friend. After about 20 minutes, we both felt sick (I threw up less than an hour after after leaving GoForTea). We didn't want the restaurant to serve rotten/unfresh/whatever cake to other customers. So we called the server over. We told the server we felt sick and expressed our concern that we didn't want other customers to get sick in the future. We were genuinely caring about the restaurant's rep and quality. We asked when it was made or will expire. She came back (after a long wait may I add) and said it was opened yesterday. After talking with my friends, we realized the opening date of the cake box is irreverent to the freshness/state of the dairy and other products in the cake. So we called the server over again and re-asked the original question of "When was the cake made or what is it's expiry date? & Can I see your manager?" She returned (without her manager) and said it was made 4 days ago. & asked "what do u want me to do?" I said nothing, just concerned if this will happen in the future. She laughed at my comment and walked away We paid the bill for a cake that made us feel like crap and went up to the counter and asked for the manager again. When I talked to the manager, I first stated that I was very displeased with the customer service. I asked for the manager and she never came, I had to go find her. Second, I complained twice & and never got a single apology or sense of sympathy (as my friend & I saw our server smirking to another worker behind the manager as we're talking) . As we re-suggested that the cake may cause other problems in the future, She claimed that if you eat anything rotten, you cannot feel it within 20 minutes. It may not be a full case of food poisoning but it still made us both sick when we came in with no pain. It did not go down right and made our stomachs feel uneasy. Food made me sick/throw-up, over-priced, horrible customer service (doesn't understand or speak English well - said yesterday as "last day"), and irresponsible towards customer service, customer health and the Go For Tea's reputation and general service.
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